EAP Innovations Reviews

EAP Innovations is a platform that offers a variety of products. The cost of these products can vary. For instance, the 10 1/2 oz DOF Jar, Light Blue Case of 36 is priced at $34.99. The EAP Innovations Liquid Candle Dyes start from $12.59. The EAP Tapered DOF - Case of 6 is available for $26.25. The Libbey 2824 7.5" Cylinder Bud Vase, Case of 24 is priced at $59.97. The Stars & Bars Milk Glass ( 5 7/8" Bud Vase ) is available for $19.97.

In terms of shipping, the cost is calculated based on the weight and zip code of the order. Discounts are occasionally offered through the company's newsletter or Facebook page. However, these discounts do not stack with quantity discounts. Free shipping is offered to the lower 48 states, but the method of shipping is at the discretion of EAP Innovations. For larger orders over 200 lbs, there is an option to ship via common carrier. This may not always be the least expensive option. If a liftgate is required, there is an additional cost.

For orders shipped to Pennsylvania and Tennessee, sales tax is collected. If a resale certificate is available, the appropriate exemption form can be sent to accounting@eapinnovations.com to mark the account exempt. Note that sales taxes cannot be refunded once they have been submitted.

For Canadian shipments, while free shipping is not available, a reasonable way to ship pallet orders has been put into place. The freight shipping option includes residential service but does not include a liftgate. The driver will bring the pallet to the back of the truck for the customer to take them off. A customs broker is required to use this service.

Please note that this information is subject to change and it is recommended to check the official website for the most accurate and up-to-date information.

EAP Innovations is a Private Label Candle Manufacturer. They manufacture more than 5 million container, pillar, and votive candles annually. Some of the popular products listed on their website include the 10 1/2 oz DOF Jar, Light Blue Case of 36, EAP Innovations Liquid Candle Dyes, EAP Tapered DOF - Case of 6, Libbey 2824 7.5\" Cylinder Bud Vase, Case of 24, and Stars & Bars Milk Glass ( 5 7/8\" Bud Vase ). They also offer services like shipping via truck for larger orders over 200 lbs, occasional discounts through their newsletter or Facebook page, and free shipping to the lower 48 states. They welcome orders from Canada as well. For tax exemption, they collect sales tax for orders shipped to Pennsylvania and Tennessee, but if you have a resale certificate, you can send the appropriate exemption form to them. They do not offer refunds for backorders. Please note that this information might be outdated as it was last updated in 2024.

To place an order with EAP Innovations, one can email sales@eapinnovations.com. This method is particularly beneficial for placing pallet orders, which can result in significant savings. Shipping with a pallet can also help prevent breakage and eliminate the need for packing peanuts.

For larger orders that are over 200 lbs, there is an option to ship via common carrier. At checkout, select "Best Way" as the shipping method and continue checkout as usual. Please note that this is not always the least expensive option.

If a liftgate is required, customer service should be contacted with a credit card to pay the additional cost.

To set up an account, the following information will be needed: Bill to address, Ship to address, Contact information (Contact name, phone #, email), and a copy of your Sales Tax Certificate if you're in the state of PA or you will be charged sales tax.

Payment in advance is required and Credit Cards are approved forms of payment. Normal shipping time is 1 business day, if every item is in stock (after setup is complete and payment has been made).

For warehouse pickup orders, visit www.eacandle.com. When arriving to pick up the order, text "here" and the order number to let them know that you are there for your order and they will bring it out to you.

Please note that discounts do not "stack", meaning that if you are receiving a quantity discount, a discount code will not work in addition to the quantity discount. Shipping cost is a real cost of doing business and should be calculated into your cost when comparing vendors. They do not mark up shipping and it is calculated based upon weight and zip code. Thus, they do not offer shipping discounts of any kind on candle making supplies.

They now offer free shipping to the lower 48 states. Generally, this option should not increase the shipping time, however, the method is at their discretion. Orders that receive Free Shipping may not be "split-shipped".

They collect sales tax for orders that are shipped to Pennsylvania and Tennessee. If you are in one of these states and have a resale certificate, please send the appropriate exemption form to accounting@eapinnovations.com and they will mark your account exempt. Note that they cannot refund sales taxes once they have been submitted.

For Canadian Shipments, they welcome orders from the North! While they are not able to provide free shipping, they have tried to put into place a reasonable way to ship pallet orders. Their freight shipping option does include residential service but does not include a liftgate. The driver will bring the pallet to the back of the truck for you to take them off. Note, you must have a customs broker to use this service.

EAP Innovations is a private label candle manufacturer and an official Libbey glass distributor. The company specializes in fragranced wax products, including container candles and wax melts. They also offer candle making supplies and custom glass decorating services. EAP Innovations has a custom wax formula, their house blend, created to work great for many types of container candles. They also work with soy and paraffin blend waxes. The company has strong relationships with domestic glass manufacturers and fragrance developers. They are located at 402 E Main St, Mount Pleasant, PA, 15666. Their website offers a wide range of products, including various types of containers, wicks, fragrances, and wax formulations. They have been serving candle makers and small businesses since 1992.

For assistance with an order or general inquiries, sales@eapinnovations.com is the email to contact. Customer Service is available Monday through Friday from 9:00 AM ET to 3:00 PM ET. Support tickets can be submitted on their website. Calls are handled in the order they are received. Alternatively, a form can be filled out on their website to submit questions online. A staff member will be in contact within 24 hours. The phone number for EAP Innovations is +1-412-486-9003. The physical address is 402 E Main St, Mount Pleasant, PA, 15666. Please note that these details are subject to change and it's always best to check the official website for the most current information.

EAP Innovations has a shipping policy that includes free shipping to the lower 48 states. The shipping method is at their discretion and orders that receive free shipping may not be "split-shipped". For larger orders over 200 lbs, they offer the option to ship via common carrier. Shipping costs are calculated based on weight and zip code. They also have a suggestion to add some heavier items to your order to help with shipping costs.

Regarding backorders, items that are not available at the time an order is placed will be ordered from the manufacturer and brought in on the next truck. They do not offer refunds for backorders. They can split the shipment but this will result in additional shipping charges.

Unfortunately, no specific return policy was found in the search results. For more information, it's recommended to contact their customer service.

EAP Innovations is located at 402 E Main St, Mount Pleasant, PA, 15666. The phone number is (412) 486-9003. For general inquiries or assistance with an order, one can reach out to sales@eapinnovations.com. Customer Service is available Monday through Friday from 9:00 AM ET to 3:00 PM ET. Alternatively, support tickets can be submitted on their website.

The normal shipping time for EAP Innovations is 1 business day, if every item is in stock, after setup is complete and payment has been made. It's important to note that this is the time it takes for EAP Innovations to ship the order, and does not include the transit time. The transit and delivery time for Fed Ex Priority varies by state, ranging from 1 to 4 days for different states. For example, it's 1 day for states like CT, PA, NJ, MD, DE, OH, MI, WV, and 4 days for states like WA. Please note that these details are subject to change and it's always best to check the latest information on the EAP Innovations website or contact them directly for the most accurate information.